Privacy Policy.

1. About this policy

Bellzi is a WhatsApp-based reminder assistant. This policy applies to your use of the Bellzi website and reminder service.

2. Information you share

Depending on how you use Bellzi, we may process your WhatsApp phone number, messages, reminder titles and dates, times and other reminder details. If you share a picture, PDF, document or voice note, its contents may be processed to help provide the service. Website enquiries or support requests may include your name, contact details, description of the issue and attachments you choose to provide. Technical logs and usage information may also be created to operate and protect the service.

3. Pictures, documents and other content

You are responsible for the pictures, documents, voice notes and other content you choose to share, including making sure you have permission to share it. Please share only what is needed for your request and avoid sending passwords, payment-card details, verification codes or unrelated sensitive information.

4. How we use information

We use information to understand reminder requests, create and deliver reminders, ask follow-up questions, process supported files, maintain the service, protect against misuse, apply usage limits, troubleshoot issues and respond to support or deletion requests.

5. Service providers

Bellzi uses third-party providers to operate the service, including Twilio for WhatsApp messaging, Amazon Web Services (AWS) for hosting, storage and processing, and OpenAI for interpreting messages and supported content. Information may be processed by these providers as needed to provide their services, under their applicable terms and settings.

6. Storage and retention

Some information, including reminder details, user records, usage information, technical logs and files you submit, may be stored to provide the service, maintain your reminders, troubleshoot problems or protect the service. Certain files may be stored temporarily for processing; future features, such as a vault or expiration-date utilities, may require longer storage to provide the feature you request. We aim to keep information only for as long as reasonably needed for these purposes, subject to operational, security, legal and backup requirements. A deletion request may not immediately remove every copy from backups, logs or third-party systems.

7. How we protect information

We use reasonable technical and organizational measures intended to protect information. No online service or storage method can be guaranteed completely secure. Please do not send credentials or verification codes through Bellzi.

8. Sharing and sale

We do not sell your personal information. We share information with service providers where needed to operate Bellzi, respond to your requests, protect the service or comply with legal obligations.

9. International processing

Our service providers may process information in countries other than the country where you live. Their processing is subject to the providers’ applicable terms, policies and configurations.

10. Your choices and requests

You may ask us to access, correct or delete information associated with you, subject to applicable law and reasonable identity verification. Use the contact options published on the Bellzi website to make a request. We may need to retain certain information for legitimate operational, security, legal or backup purposes.

11. Children

Bellzi is not designed for children to use independently. If you believe a child has provided personal information inappropriately, contact us using the website’s published contact options.

12. Changes to this policy

We may update this Privacy Policy as Bellzi changes. The latest version and effective date will be published on this page. Please review it periodically.

13. Contact

For privacy questions or requests, use the contact options published on the Bellzi website.